Privacy Policy
This privacy policy describes the information submitted by users (“Users” or “you”) and collected by
e-Del Logistics Inc. (“we” or “us”), how that information may be used, with whom it may be shared, and your
choices about such uses and disclosures. By using the edellogistics.com website (the “Website”),
and all content and products available at or through the Website (collectively, the “Services”), and by
submitting information through the Website, you are agreeing to the terms of this privacy policy (the “Policy”)
to the maximum extent of the law. We encourage you to read this Policy carefully when using our Website or
transacting business with us. By using the Website, you are accepting the practices described in this Policy.
This Policy does not extend to our customer’s use of information which is governed by their own privacy policies.
To the extent we have access to your customer information through the use of our subscription services, we will
employ the security and privacy measures indicated in our customer contract.
If you have any questions about the Policy, please contact us directly before entering any information by sending
an email with your questions.
Information We Collect
We collect two types of information through our Website: “Personal Information” and “Non-personal Information”.
- Personal Information
- Information about an identifiable individual, such as your name and email address.
- Non-personal Information
- Aggregate information or any information that does not reveal your identity.
The types of information we collect depend on the nature of your interaction with us. We understand the
importance of protecting your Personal Information and are committed to appropriately handling and safeguarding it.
How We Collect Information
Information you provide
The types of Personal Information we may collect about you include your name, address, email address,
and telephone number, and if you transact business with us, financial information such as your payment method
(valid credit card number, type, expiration date, or other financial information), and other information
incidental to the provision of the Services by us.Information about others
We may collect and store personal information about other people that you provide to us, such as their name,
address, and email address.Use of cookies and other technologies
To learn about your user experience and to make periodic improvements to the Website and Services, we also
collect the information regularly collected by web browsers. This may include your IP address, MAC address,
country, city, browser type, the web page visited before you visited the Website, search terms, locale preferences,
device IDs, mobile carrier, date and time stamps, and system configuration information.- Optional cookies: used for analytics to improve site performance.
- Necessary cookies: used to store your cookie preferences.
Google Analytics
We use Google Analytics and other tools to help us understand how visitors interact with our Website.
The data collected is anonymous and used for statistical analysis only.Google Display Advertising Features
We may use remarketing and interest-based advertising. You may opt out via your Google Ads Settings or by
installing the Google Analytics Opt-out Browser Add-on.Information from mobile devices
If you access the Website via mobile device, we may collect your device type, OS version, IP address,
and geolocation data.
How We Use the Information We Collect
We may collect, use, and disclose your Personal Information for purposes including but not limited to:
- Delivering our products and Services and managing our business;
- Managing your account and providing customer support;
- Performing research and analysis to improve our services;
- Communicating with you about products or services that may interest you;
- Developing and displaying content and advertising tailored to your interests;
- Enforcing our customer contracts;
- Detecting and protecting against fraud and error;
- Complying with legal obligations.
Consent
By providing us with your Personal Information, you consent to its use as identified in this Policy and as may be further
identified at the time of collection. You may withdraw your consent at any time, subject to legal and contractual
restrictions, by contacting us.
Access to Your Information
If you have an online account, you may review and update your information at any time. You may also request access to
or correction of your Personal Information by contacting us.
Your Choices
You may opt out of marketing communications by emailing us at
contact@edellogistics.com or following the unsubscribe instructions
in any email you receive from us.
Retention
We retain your Personal Information for as long as necessary to fulfill the purpose(s) for which it was collected and
comply with applicable laws. Your information may be stored outside of Canada, and may therefore be subject to access
by foreign authorities under applicable law.
Service Providers
We may share your information with trusted third-party service providers (e.g., web hosting, payment processors) to
support our operations. These providers are bound by confidentiality agreements and must protect your data as we do.
Security
We implement appropriate physical, technical, and administrative measures to protect your information from unauthorized
access, use, or disclosure.
Disclosure Required by Law
We may disclose your information if required by law or in connection with legal proceedings, investigations, or
government requests.
Contact Information
e-Del Logistics Inc.Email: contact@edellogistics.com
Changes to This Policy
We reserve the right to update this Policy at any time. The date of the latest revision will be posted on our Website.